Question:

I've been approved for CHAMPVA and know that I have to sign up for Meds by Mail. I received an ID card from OptumRx and don't know what this is. Is it used along with Meds by Mail?

Jim's Reply:

The OptumRx Network is explained for you here https://www.va.gov/COMMUNITYCARE/docs/pubfiles/programguides/champva_guide.pdf and here https://www.optumrx.com/oe_vah/landing