Question:

I filed a compensation claim in Dec 2020 for prostate cancer AO. I submitted my DD214 as proof of service in Vietnam along with the Biopsy Report with a second opinion by Johns Hopkins. My Urologist has placed me on "Watch and Wait" and because of my age (84), he does not want to operate or use radiation. What can I do to get a decision from the VA? From what I have read, they should have given me a 100% temp. rating upon receipt of my claim.

Jim's Reply:

Your story makes me wonder if you actually filed the claim? It happens all too often that we think we filed it but for whatever the reason, it didn't happen. You're correct that your simple claim should have been managed long ago. But I have concerns since you don't mention a C & P exam and so on.
 

So...did you DIY or use a "rep"? Either way, do you have confirmation of receipt of paperwork in Janesville? In other words, how do you know your claim was properly received by VA? Do you have the Certified Mail receipt in your hand? Can your rep show you proof of filing? If faxed, do you have the fax receipt? 
 

Have you checked eBenefits? Does that show your claim was received and is in processing? Did you receive a letter from VA via USPS saying, "We're working on your claim?" If you can't show any evidence your claim has been properly filed, that may be the problem. You can try and check the status of your claim here.
 

If you discover your claim didn't get filed properly, do it again. If your claim is properly filed and you can prove it, then what's happening is that the system is just that backed up.
 

This has been ongoing since long before the COVID pandemic and like many other business functions, the VA is now even further behind in processing claims and appeals. If you have proof positive that your claim is in process, try calling or emailing the boss.
 

Phone: (855) 948 - 2311

Email: Denis.McDonough@va.gov
 

That goes to a 'hotline' and often enough they can move your claim along. You're welcome to email me again if none of this provides you a solution. I have other tricks up my sleeve that may help.
 

Good luck sir.