Question:

I was awarded  Permanent and Total disability 9 years ago due to unemployability. I lived in SC and have received property tax  exemption until Nov 2018. The VA has a new format ( since I got my rating in 2010). I moved to Arkansas and was not able to pull up my  letter due to my address not being changed. I have a fiduciary who has  to approve or do the address change which I requested 1 1/2 months  ago. I asked the VA benefits department to mail me my letter so I  could give to the tax assessor. When I received the letter the format  is different and it states I am not 100% disabled due to the service.  So for 9 years I have been total and permanent, my husband receives  medical, we have px and commissary and I have disabled car tags.  Arkansas only looks at the 80% and says I don’t qualify but if the  letter format had not changed I would be good. Who can help me clear  up this problem?

Jim's Reply:

You can consult with your state's veteran support system...usually referred to as County Veterans Service Officers or CVSOs. Start here and get some help local to you.