Jim,

I belong to the Northern California Health Care System. I'd like to know why it takes a while before the system to issue medical supplies to veterans? My doctor ordered me stockings for my leg about two months ago and I still have not received them to date.

Why does the prostetics department just sit on doctors orders. I asked my doctor why it is taking so long to get the item he ordered for me and he told me that is with all the orders that he requests. I'm not sure because of the Location of Clinics that orders are not being filled in an timely manner.

Your response will be greatly appreciated.

Reply:

I have no explanation. I'd have to guess that somewhere in the system is an individual who is not fulfilling their job requirements. In the VA system that's not at all unusual.

I suggest that you file a complaint with VA OIG here http://www.va.gov/oig/

Once you do that, please let me know how they respond.