CHAMPVA refuses to respond to claims

Question:

90 yr old dependant going broke paying for skilled nursing care while CHAMPVA refuses to even respond to our claims and or inquiry from Senator McSally.. Where do we go ?  Senator’s office says they can only ask for update from CHAMPVA every 30 days,  Sorry.

Jim's Reply:

Your Senator's office is as high an authority as you'll find. I'd urge you to work with them to try and understand why you're being denied.